My telephone line appears to be working again although BT’s fault tracking web page is still showing the fault as waiting to be allocated to an engineer.

Had a browse around Comet and bought a Linksys PAP2-UV to connect to Vonage for a subscription of £9.99 a month all local and national calls to the UK and Ireland are free, with mobile calls between 5p/min at weekends, 15p/min evenings and 20p/min daytime and very low rates on international calls. It has voicemail, conference calls, caller display, call waiting, call diversion and uses any standard touch tone phone(s). It connects to the broadband router and doesn’t require any installation – a piece of cake! It means we have a second telephone line at a fraction of the cost of an additional BT line. Call quality is excellent as well.